We appreciate your business and we want to be able to supply our roses to you regularly, without delay, and in the quantities you require. In order to do that and to develop a strong, growing and healthy business relationship, it is VERY IMPORTANT that you take a minute to read our payment policy, make sure you agree and comply with it. We give the best of us to consistently ship you great quality roses; please be punctual with your payments.
Ecoroses reserves the right to set credit limits and payment terms on an individual basis, customer by customer, according to the credit rating and the credit record each one has. In some cases prepayments may be required.
Remember that, if you are within your credit limit, what you buy from the 1st to the 30th of every month, must be paid no later than the 15th of the following month. If you reach your credit limit before the end of the month you must make a payment in order to get more shipments. Tighter payment terms may require faster payments.
We send your balance during the first 5 days of every month, please check it within the next 5 days and if you have any discrepancy let us know so that we can clear it immediately. In case we do not hear from you after this time, we will understand that you agree with the balance sent.
If there is a credit that has not been accepted on our side because it didn´t comply with our Credit Policy; after having notified you the reason for non-acceptance, we necessarily have to receive the payment the following month as a deadline, so that your account with us stays clean, without old pending differences that generate extra work and unnecessary time consuming problem solving.
When reporting your payment please include information that shows the invoices you are paying. If it is a Wire Transfer, send us an e-mail with the payment detail the same day you wire the money to our bank.
We count on your punctual payments. In case your overdue account becomes a problem for us to collect, we reserve the right to charge you a legal fee as well as any costs incurred for commercial collections and/or attorney´s fees.
ECOROSES regularly reviews the credit ratings of its customers and, on a case by case basis, insures it´s accounts receivables with COFACE credit insurance.